Web-based Questionnaire Exploring the Grocery Shopping Experience of Customers Aged 65+ in UK, 2021

Alhathal, Fahad (2022). Web-based Questionnaire Exploring the Grocery Shopping Experience of Customers Aged 65+ in UK, 2021. [Data Collection]. Colchester, Essex: UK Data Service. 10.5255/UKDA-SN-855703

This data is a part of a PhD thesis that aims to explore the grocery shopping experience of older individuals (aged 65+) in the United Kingdom (UK). In order to provide a better shopping experience to older individuals in future research. A self-administered web-based questionnaire was adopted to obtain a large number of opinions about the finding of the literature reviews and a card sorting method was done by the researcher. Ethical approval was obtained from the University of Southampton research ethics committee before starting the recruitment process (Ethics/ERGO Number: 62401). The questionnaire was designed using Microsoft Forms and the link of the questionnaire was sent between June and August 2021 to the participants through third parties, with the poster containing the main information about the research aim and data management. In addition, posters were placed in different places in Southampton and Winchester where older individuals normally gather, such as grocery stores and supermarkets, cafes and places of worship. The questionnaire covered several points, namely: shopping behaviour, labelling, store layout and products, checkouts, shopping satisfaction, technology use, and demographic information. As a result, two hundred and thirty-three responses were received and took an average of half an hour for each participant to complete.

Data description (abstract)

This data is a part of a PhD thesis that aims to explore the grocery shopping experience of older individuals (aged 65+) in the United Kingdom (UK). In order to provide a better shopping experience to older individuals in future research. A self-administered web-based questionnaire was adopted to obtain a large number of opinions about the finding of the literature reviews and a card sorting method was done by the researcher. Ethical approval was obtained from the University of Southampton research ethics committee before starting the recruitment process (Ethics/ERGO Number: 62401). The questionnaire was designed using Microsoft Forms and the link of the questionnaire was sent between June and August 2021 to the participants through third parties, with the poster containing the main information about the research aim and data management. In addition, posters were placed in different places in Southampton and Winchester where older individuals normally gather, such as grocery stores and supermarkets, cafes and places of worship. The questionnaire covered several points, namely: shopping behaviour, labelling, store layout and products, checkouts, shopping satisfaction, technology use, and demographic information. As a result, two hundred and thirty-three responses were received and took an average of half an hour for each participant to complete.

Data creators:
Creator Name Affiliation ORCID (as URL)
Alhathal Fahad University of Southampton https://orcid.org/0000-0003-2478-1449
Contributors:
Name Affiliation ORCID (as URL)
Yuanyuan Yin University of Southampton https://orcid.org/0000-0002-2109-0135
Wills Gary University of Southampton https://orcid.org/0000-0001-5771-4088
Sponsors: N/A
Topic classification: Trade, industry and markets
Society and culture
Keywords: SHOPPING, RETAIL, SUPERMARKETS, ELDERLY, FOOD, CUSTOMERS, GROCERY SHOPPING
Project title: Exploring the grocery shopping experience of customers aged 65+ in the UK
Project dates:
FromTo
1 June 202131 August 2021
Date published: 05 May 2022 10:36
Last modified: 05 May 2022 10:36

Available Files

Data and documentation bundle

Downloads

data downloads and page views since this item was published

View more statistics

Altmetric

No resources to display

Edit item (login required)

Edit Item Edit Item