Q3	Main economic activity:	
1	Agriculture, Forestry and Fishing	
2	Mining and Quarrying	
3	Electricity, gas, air conditioning, water, sewerage, waste, remediation	
4	Manufacturing	
5	Construction	
6	Wholesale and retail trade	
7	Repair of motor vehicles and motorcycles	
8	Transportation and storage	
9	Accommodation and food services	
10	Information and communication	
11	Financial and insurance	
12	Real estate	
13	Professional, scientific and technical	
14	Administrative and support service	
15	Education	
16	Human health and social work	
17	Arts, entertainment and recreation	
18	Other services	
Q4	Respondent's gender:	
1	Male	
2	Female	
Q5	Respondent's job title:	
1	Owner	
2	Other	
Q6	What is your username?	
Q6_a	What is your name?	
Q6_b	Company name as supplied in list of businesses	
Q6_c	Location_URN	
Q6_d	Business_URN	
Q6_e	Contact_URN	
Q6_f	SIC 2007 Code	
Q6_g	Sic 2007 Description	
Q7	How many times has your business been affected directly by flooding?	
1	1	
2	2	
3	3	
4	4 or more	
Q8	¿In which year did your business experience the worst flooding event? (please keep this event in mind, as you will need to refer to it in the following questions)	
Q9	Please provide an estimate of the inundation depth in your company's premises during the worst flooding event that you mentioned before.	
Q10	Other	
Q10_1_a	Energy power disruption	
1	Select the 5 most worrisome damages	
Q10_2_a	Access (roads, motorways, railways)	
1	Select the 5 most worrisome damages	
Q10_3_a	Water supply disruption	
1	Select the 5 most worrisome damages	
Q10_4_a	Sewage disruptions	
1	Select the 5 most worrisome damages	
Q10_5_a	Disruptions in the supply chain	
1	Select the 5 most worrisome damages	
Q10_6_a	Disruptions in communication	
1	Select the 5 most worrisome damages	
Q10_7_a	Building maintenance	
1	Select the 5 most worrisome damages	
Q10_8_a	Building structure	
1	Select the 5 most worrisome damages	
Q10_9_a	Lack of cash-flow	
1	Select the 5 most worrisome damages	
Q10_10_a	Disruptions in the product/service delivery	
1	Select the 5 most worrisome damages	
Q10_11_a	Damages in the overall financial situation	
1	Select the 5 most worrisome damages	
Q10_12_a	Changes in the firm’s reputation	
1	Select the 5 most worrisome damages	
Q10_13_a	Lack of customers	
1	Select the 5 most worrisome damages	
Q10_14_a	Office equipment	
1	Select the 5 most worrisome damages	
Q10_15_a	Specialised equipment	
1	Select the 5 most worrisome damages	
Q10_16_a	Stock damage	
1	Select the 5 most worrisome damages	
Q10_17_a	Closure of premises	
1	Select the 5 most worrisome damages	
Q10_18_a	Other	
1	Select the 5 most worrisome damages	
Q10_a	If you had to temporarily close your premises after the flooding event that you mentioned before, please specify for how long it was closed (please state the number of days).	
Q11	How did your monthly sales change in the first month after the impact of the flooding?	
Q11_1	Please specify percentage	
1	-100%	
2	-80%	
3	-60%	
4	-40%	
5	-20%	
6	0	
7	20%	
8	40%	
9	60%	
10	80%	
11	100%	
Q12	After the flooding you mentioned, how long did it take before your company’s sales returned to normal, i.e. their long-term monthly average?	
1	Less than 1 month	
2	2-4 months	
3	5-8 months	
4	more than 1 year	
Q13	Have you laid off employees as a result of that flooding event you mentioned before?	
1	Yes	
2	No	
Q13_a	If you have laid off employees as a consequence of the flooding you mentioned before, how many were they? (write only numbers)	
Q14	Regarding the losses you had following the flooding event you mentioned before, please provide the estimated monetary values of the damages (If you didn't have monetary losses, please write 0; the spaces only accept numbers, not commas or the £ sign).	
Q14_1_a	Business interruption/loss in trade - Estimated monetary losses	
Q14_1_b	Business interruption/loss in trade - Was this item insured?	
1	(tick all that apply)	
Q14_2_a	Business equipment - Estimated monetary losses	
Q14_2_b	Business equipment - Was this item insured?	
1	(tick all that apply)	
Q14_3_a	Stock - Estimated monetary losses	
Q14_3_b	Stock - Was this item insured?	
1	(tick all that apply)	
Q14_4_a	Work in progress (i.e. unfinished products) - Estimated monetary losses	
Q14_4_b	Work in progress (i.e. unfinished products) - Was this item insured?	
1	(tick all that apply)	
Q14_5_a	Structural building - Estimated monetary losses	
Q14_5_b	Structural building - Was this item insured?	
1	(tick all that apply)	
Q14_6_a	Staff wages - Estimated monetary losses	
Q14_6_b	Staff wages - Was this item insured?	
1	(tick all that apply)	
Q14_7_a	Utilities repairs (e.g. water/electrical/gas) - Estimated monetary losses	
Q14_7_b	Utilities repairs (e.g. water/electrical/gas) - Was this item insured?	
1	(tick all that apply)	
Q14_8_a	Cleaning up - Estimated monetary losses	
Q14_8_b	Cleaning up - Was this item insured?	
1	(tick all that apply)	
Q14_9_a	Legal professional fees - Estimated monetary losses	
Q14_9_b	Legal professional fees - Was this item insured?	
1	(tick all that apply)	
Q14_10_a	Other - Estimated monetary losses	
Q14_10_b	Other - Was this item insured?	
1	(tick all that apply)	
Q14_a	If Other, please specify:	
Q14_b	What is the estimated value of the overall costs to the business caused by the flood event you mentioned before? (Please just write numbers)	
Q15	If your business was damaged in some way by the flooding, please select which kind of external support did the company receive to recover: (select all that apply)	
Q15_1_a	I didn't need external support to recover - Yes	
1	(tick all that apply)	
Q15_1_b	I didn't need external support to recover	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_2_a	I used my own savings - Yes	
1	(tick all that apply)	
Q15_2_b	I used my own savings	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_3_a	Advice from Council or business support organisations - Yes	
1	(tick all that apply)	
Q15_3_b	Advice from Council or business support organisations	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_4_a	Credit from suppliers - Yes	
1	(tick all that apply)	
Q15_4_b	Credit from suppliers	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_5_a	Loan from bank or financial institutions - Yes	
1	(tick all that apply)	
Q15_5_b	Loan from bank or financial institutions	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_6_a	Grant aid from local or central government - Yes	
1	(tick all that apply)	
Q15_6_b	Grant aid from local or central government	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_7_a	A business rate rebate - Yes	
1	(tick all that apply)	
Q15_7_b	A business rate rebate	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_8_a	Crowd funding or/charitable donations - Yes	
1	(tick all that apply)	
Q15_8_b	Crowd funding or/charitable donations	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_9_a	Other meaningful help to get you back on your feet? - Yes	
1	(tick all that apply)	
Q15_9_b	Other meaningful help to get you back on your feet?	
1	(Tick one) Which was the most useful to get you back on your feet?	
Q15_a	If Other, please specify:	
Q16	If you received a grant or aid to recover from the flood you mentioned previously, please explain how did you use it:	
1	To recover part of what you lost	
2	To make improvements to prevent future flooding	
3	Both	
4	Other	
Q16_a	If you selected Other, please specify:	
Q17	Are your products or services oriented mainly towards which of the following markets?	
1	Local	
2	Regional	
3	International	
Q18	Does your business sell products/services to large corporations?	
1	Yes	
2	No	
Q18_a	If you answered yes, do these companies required you to have a flood business continuity plan?	
1	Yes	
2	No	
Q18_a_i	Have these big customers helped you in some way in terms of flood prevention? What about flood recovery?	
Q19	Which are the essential things that you need to continue operating after a flood?	
Q20	Do you have flood insurance?	
1	yes	
2	no	
Q21	Why do you have flood insurance?	
1	Makes economic sense	
2	To have peace of mind	
3	Other	
Q21_a	If you selected Other, please specify:	
Q22	Have you had problems with insurance?	
1	Yes	
2	No	
Q22_a	If you have any issues with insurance, do you want to say something about it?	
Q23	If you have had problems with insurance, could you please select the most worrisome:	
1	High excess	
2	Amount of time it took the insurance company to pay you	
3	High premiums	
4	Difficulties to make an insurance claim	
5	Other	
Q23_a	If you selected Other, please specify:	
Q24	Have you had an excess because of flooding that was so high it has not been worth submitting a claim?	
1	Yes	
2	No	
Q25	How much time it took the insurance company to pay you? (please provide your answer in number of days)	
Q25_a	Please rank how appropriate was this time for your needs:	
Q25_a_1	Appropriate for your needs vs Inappropriate for your needs	
1	Completely appropriate	
2	Partially inappropriate	
3	Disagree	
4	Appropriate	
5	Partially approrpiate	
6	Completely appropriate	
Q25_b	Was this time acceptable for your needs?	
1	Yes	
2	No	
Q26	How would you rate the benefits of having insurance, in comparison to the costs it represents to you?	
Q26_1	The costs outweigh the benefits vs The benefits outweigh the costs	
1	The costs outweight the benefits completely	
2	The costs outweight the benefits partially	
3	The costs just outweight the benefits	
4	The benefits just outweight the costs 	
5	The benefits outweight the costs partially	
6	The benefits outweight the costs completely	
Q27	How much are you willing to pay per month to have flood insurance? How much would be affordable for your company? (please just write the amount without commas or the pound sign £)	
Q28	If you don’t have insurance, can you please state the reason?	
1	Could not get a quote at all	
2	The quote was not affordable	
3	I don’t have time or don’t know how to get a quote	
4	It isn't worthwhile	
5	Other	
Q28_a	If your quote was not affordable, please specify how much it was?	
Q29	How much would you be willing to pay per month to have flood insurance? How much would be affordable for your company? (please just write the amount without commas or the pound sign £)	
Q30	If you have any issues with insurance, do you want to say something about it?	
Q31	In terms of the probability of going out of business because of the impact of a flood, how do you see your business in comparison with other businesses like yours? i.e. I believe my business has a ____ risk than other businesses like mine to go out of business because the impact of a flood.	
Q31_1	Please choose:	
1	Much lower risk	
2	Somewhat lower risk	
3	Somewhat higher risk	
4	Much higher risk	
Q32	After the flood, do you think you have reconstructed your business in a way that it is now better equipped to face another flood event of a similar magnitude?	
Q32_1	My business is better equipped now. vs I don´t think my business is equipped to face another flood	
1	My business is better equipped now	
2	My business is slightly better equipped now	
3	My business is somehow equipped now	
4	My business is the same	
5	My business isn't that badly equipped	
6	I don't think my business is equipped to face another flood	
Q33	Do you take any of the following measures on a regular basis before a flood? (Select all that apply)	
1	Talk to suppliers about probable rearrangements in the supply.	
2	Talk to employees about how you will communicate with them when the flood has passed	
3	Talk to customers about possible interruptions in services and availability	
4	Monitor flood warning systems	
5	Move and secure equipment	
6	Move and secure documents	
7	Move and secure stock	
8	Buy products to clean up	
9	Put out sandbags	
10	Fit flood defense or deploy flood barrier	
11	Organise other places to work from	
12	Other	
Q33_a	If you selected Other, please specify:	
Q34	Have you done any of the following?	
Q34_1_a	Developed a flood business continuity plan? - Yes	
1	(tick all that apply)	
Q34_1_b	Developed a flood business continuity plan?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_1_c	Developed a flood business continuity plan?	
1	Which strategies have been the less useful?	
Q34_2_a	Subscribed to flood warnings? - Yes	
1	(tick all that apply)	
Q34_2_b	Subscribed to flood warnings?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_2_c	Subscribed to flood warnings?	
1	Which strategies have been the less useful?	
Q34_3_a	Undertaken emergency drills? - Yes	
1	(tick all that apply)	
Q34_3_b	Undertaken emergency drills?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_3_c	Undertaken emergency drills?	
1	Which strategies have been the less useful?	
Q34_4_a	Changed suppliers that are reliable in times of flooding? - Yes	
1	(tick all that apply)	
Q34_4_b	Changed suppliers that are reliable in times of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_4_c	Changed suppliers that are reliable in times of flooding?	
1	Which strategies have been the less useful?	
Q34_5_a	Temporarily run your firm in a different location because of flooding? - Yes	
1	(tick all that apply)	
Q34_5_b	Temporarily run your firm in a different location because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_5_c	Temporarily run your firm in a different location because of flooding?	
1	Which strategies have been the less useful?	
Q34_6_a	Bought flood insurance cover? - Yes	
1	(tick all that apply)	
Q34_6_b	Bought flood insurance cover?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_6_c	Bought flood insurance cover?	
1	Which strategies have been the less useful?	
Q34_7_a	Moved your premises to a different location because of flooding? - Yes	
1	(tick all that apply)	
Q34_7_b	Moved your premises to a different location because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_7_c	Moved your premises to a different location because of flooding?	
1	Which strategies have been the less useful?	
Q34_8_a	Implemented property-level protection measures (e.g. door guard/building skirt systems/replaced timber floors with concrete/air brick covers, etc)? - Yes	
1	(tick all that apply)	
Q34_8_b	Implemented property-level protection measures (e.g. door guard/building skirt systems/replaced timber floors with concrete/air brick covers, etc)?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_8_c	Implemented property-level protection measures (e.g. door guard/building skirt systems/replaced timber floors with concrete/air brick covers, etc)?	
1	Which strategies have been the less useful?	
Q34_9_a	Modified product/service because of flooding? - Yes	
1	(tick all that apply)	
Q34_9_b	Modified product/service because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_9_c	Modified product/service because of flooding?	
1	Which strategies have been the less useful?	
Q34_10_a	Bought /modified technology or equipment because of flooding? - Yes	
1	(tick all that apply)	
Q34_10_b	Bought /modified technology or equipment because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_10_c	Bought /modified technology or equipment because of flooding?	
1	Which strategies have been the less useful?	
Q34_11_a	Bought power generator because of flooding? - Yes	
1	(tick all that apply)	
Q34_11_b	Bought power generator because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_11_c	Bought power generator because of flooding?	
1	Which strategies have been the less useful?	
Q34_12_a	Bought /rented other premises because of flooding? - Yes	
1	(tick all that apply)	
Q34_12_b	Bought /rented other premises because of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_12_c	Bought /rented other premises because of flooding?	
1	Which strategies have been the less useful?	
Q34_13_a	Other relevant activity as a consequence of flooding? - Yes	
1	(tick all that apply)	
Q34_13_b	Other relevant activity as a consequence of flooding?	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_13_c	Other relevant activity as a consequence of flooding?	
1	Which strategies have been the less useful?	
Q34_14_a	Seek flood advice - Yes	
1	(tick all that apply)	
Q34_14_b	Seek flood advice	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_14_c	Seek flood advice	
1	Which strategies have been the less useful?	
Q34_15_a	Other - Yes	
1	(tick all that apply)	
Q34_15_b	Other	
1	Which 3 strategies have been the most useful to get you back on your feet?	
Q34_15_c	Other	
1	Which strategies have been the less useful?	
Q34_a	If Other, please specify:	
Q34_b	In which way would you most like to receive flooding advice? (accepts maximum 3 responses)	
1	I do not need flooding advice	
2	Online training and offline resources	
3	Workshops through business chambers or local business organisations	
4	Own network of professionals	
5	Online forums for small businesses.	
6	Professional advice	
7	Mentoring schemes	
8	Advice from your insurance broker	
Q34_c	Do you participate in alternative financial schemes of self-protection for flooding, rather than the traditional insurance (e.g. Flood Save)?	
1	Yes	
2	No	
Q34_c_i	Would you be interested?	
1	Yes	
2	No	
3	Not sure	
Q35	How many years has your business been in operation? (provide the answer in number of years)	
Q36	How many employees work in your company?	
Q37	How many employees did your company have at startup?	
Q38	Is your business home-based?	
1	Yes	
2	No	
Q39	Do you have other premises that are part of this business?	
1	Yes	
2	No	
Q40	Your business provides employment which is crucial to the local economy. In order for us to assess the broader economic losses of the flood on the economy, please state your annual wage bill: (only numbers without commas or the £ sign)	
Q41	What is your annual turnover?	
Q42	Do you own your premises?	
1	Yes	
2	No	
Q43	Have you done improvements to your property to prevent future flooding?	
1	Yes	
2	No	
Q43_a	If so, do you know roughly how much money did you spend on them?	
Q43_b	Could you briefly list which improvements have you made to your property to prevent future floodings?	
Q43_c	If you have insurance and have done improvements, have these been taken into account to reduce your premium?	
1	Yes	
2	No	
Q44	As a tenant, do you know if the landlord has flood insurance for this property?	
1	Yes	
2	No	
Q44_a	Do you think that landlords should have to disclose to all tenants if the building is insured against flood?	
1	Yes	
2	No	
3	Not sure	
Q44_b	Has the landlord made improvements to the property to prevent future flooding?	
1	Yes	
2	No	
Q44_b_i	If you were not renting the property and it was of your own, would you have implemented improvements to prevent future flooding?	
1	Yes, I would have done it as it would have been relatively easy/cheap	
2	Yes, I would have done it, although I might have needed a loan	
3	No, I would not have done it, as is almost impossible to prevent damages to the property	
4	No, I would not have done it, as is very expensive and not worth doing it	
Q44_b_ii	Could you briefly list which improvements would you have made to this property to prevent future floodings?	
Q45	Would you like the research team to send you a summary of the results of the survey by email?	
1	Yes	
2	No	
Q45_a	Can we take your email address?	
Q46	Would you be willing to continue participating in this project in the future?	
1	Yes	
2	No	
Q47	Could you recommend anyone else that you think will want to participate in this research?	
Q48	Do you want to add something else?	
StartDate	Response start date	
CompletionDate	Submission date