FeelGood Business Survey
Please indicate the type of business you work for or oper...
(no var label)
Full-time
Part-time
Seasonal
What percentage of staff at your business are paid at the...
Does your business offer training and development opportu...
For who, if anyone, does your business pay for regular he... - Senior management
For who, if anyone, does your business pay for regular he... - Middle management
For who, if anyone, does your business pay for regular he... - Junior staff members
For who, if anyone, does your business pay for regular he... - No one
For who, if anyone, does your business pay for regular he... - I don't know
Does your business have a written policy on breaks and wo...
How many guest rooms does your business have?
Restuarant - Open to guests
Restuarant - Open to non-guests
Restuarant - N/A, my business does not have this facility
Gym - Open to guests
Gym - Open to non-guests
Gym - N/A, my business does not have this facility
Pool - Open to guests
Pool - Open to non-guests
Pool - N/A, my business does not have this facility
Spa - Open to guests
Spa - Open to non-guests
Spa - N/A, my business does not have this facility
Number of covers
Most expensive main food item
Least expensive main food item
Average spend per head (£)
Does your restaurant use locally sourced products?
If you answered yes to the previous question, do you inco...
My customers have a very good awareness of the type of food that contributes to health and fitness
Our menus contain details of nutritional values such as levels of salt, sugar, and calories
There are a range of non-meat dishes on the menu
All menus should provide details of where the food comes from
Customers are interested in local foods
Organic food is an important requirement for many of my customers
We try to develop menus that combine healthy nutritional balance and exceptional customer experience
Using menus drawn from different countries and cultures, e.g. Italian, Indian, American , French are very popular with my customers
We are innovative in our approach to menu and dish design
Our customers are increasingly asking about allergen information
We embrace the use of new technology for ordering and keeping track of our stores
Information and advice for customers on jogging, cycling, swimming and other outdoor activities
Facilities and equipment for customers wanting to engage in outdoor activities such as hire bikes, canoes, jogging equipment
Support for customers wanting to engage in more formal participation sports such as golf and tennis
Advice on walking routes and scenic walks in the area
Providing facilities for meditation and reflection, with specialist staff knowledgeable of techniques such as Yoga
Offering seminars and instruction sessions for customers on healthy lifestyles
Offering seminars and events on healthy eating, diet and nutrition
Paying guest speakers and specialists to provide support
Providing beauty therapy services and facilities
Spa facilities and other therapeutic services for rest and relaxation
Organised events for customers to attend art exhibitions and other cultural events
Providing information on menus about the nutritional value of the food and drink on offer, such as calories, levels of fat, sugar salt etc.
Providing areas for rest and relaxation with friends or family
Providing access of the services and facilities listed above to staff
FeelGood factors are essential components of my offer to the market
I recognise the importance of FeelGood factors but am unsure which aspects to prioritise for investment
If I include health and fitness images in my marketing it makes little difference to my business performance
My customers seem to be more aware of health and fitness as part of their routine
My customers appreciate the importance of an environment that helps them relax and unwind
Physical exercise and activities in the local area are important to my customers
Customers want easy access to beauty and cosmetic services
We offer facilities for customers to engage in mind challenging games and activities
Competitors seem to be offering more health and fitness type facilities and activities
I think customers are willing to pay a premium for accommodation that offers health and wellness facilities / services
Does your business operate a website?
Please indicate which of the following health and well-be... - Physical activity
Please indicate which of the following health and well-be... - Participation sports
Please indicate which of the following health and well-be... - Environmental and outdoor therapy
Please indicate which of the following health and well-be... - Meditation and reflection
Please indicate which of the following health and well-be... - Education
Please indicate which of the following health and well-be... - ‘Food for the brain’ heritage and culture
Please indicate which of the following health and well-be... - Beauty and cosmetic therapy
Please indicate which of the following health and well-be... - Nutrition and gastronomy
Please indicate which of the following health and well-be... - Social and family events
Please indicate which of the following health and well-be... - Exhibitions and venues
There are staff training schemes for new and serving members of staff
Staff are encouraged to develop new skills at whatever level in the business
Staff are encouraged to observe good working practice in other businesses
We have regular team meetings
Staff are encouraged to discuss stress and work issues with their supervisor or another member of staff
The remuneration scheme rewards hard work and performance over basic pay
Tips are distributed to all staff as an addition to their basic pay
There is an area where staff can rest at appropriate times
We have a clear health and safety policy which is regularly discussed with staff
Staff have easy access to medical facilities
We have a well-developed incentive programme
We have regular competitions and fun events for staff
We provide late night transport for our workers
We have a policy for dealing with difficult customers
Staff rotas/shifts are rarely changed at short notice
Staff have some degree of autonomy in their job roles
Staff are encouraged to make suggestions for improvements/changes in the way things are carried out
New staff are allocated an informal 'buddy/mentor'
Management are regularly appraised for their leadership skills